FAQs
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FAQs
Frequently Asked Questions
Clear answers to the most common questions about our services. If you need more details, please contact us for a free consultation.
Supervised Contact
Supervised contact is a safe, structured way for a child to spend time with a parent or family member under the oversight of a trained professional. It ensures the child’s wellbeing while maintaining or rebuilding relationships.
Supervised contact is usually arranged through accredited family dispute services, social workers, or specialised contact centres. The supervisor is trained to manage interactions and support positive engagement.
It’s often recommended when there are concerns about the child’s safety, such as family violence, neglect, or high-conflict situations between parents. It can also be used when reintroducing a parent after a period of limited or no contact.
The contact occurs at a safe location, often a family contact centre, with a professional supervisor present. Sessions are planned, structured, and monitored to ensure positive interactions, with the supervisor documenting progress and reporting to relevant parties if required.
Yes, supervised contact can be included in parenting orders or court arrangements. Agreements reached during supervised contact sessions can be considered by the court when making long-term parenting decisions.
Parental Coordination
Parental coordination is a structured process where a trained professional helps parents implement and follow their parenting arrangements. The coordinator supports communication, manages disputes, and ensures decisions are made in the child’s best interests.
Parents or guardians who have ongoing difficulties implementing parenting arrangements, or who frequently disagree on decisions affecting their children, can benefit from parental coordination. Both parties need to agree to participate.
A parental coordinator meets regularly with the parents to review issues, guide decision-making, and assist with resolving conflicts. The coordinator can offer suggestions, help negotiate compromises, and provide reports or recommendations if needed for court.
Parental coordinators can assist with day-to-day parenting decisions, scheduling and logistics, communication challenges, and implementing court orders. They do not make legally binding decisions but help parents follow existing arrangements.
Yes, parental coordination can be included in court orders or parenting plans. Coordinators can provide reports or recommendations to the court, and their guidance is considered when assessing ongoing parenting arrangements.
Accredited Training
Through our sister company Archer Institute Pty, we provid nationally recognised qualifications. They have keen interest in the area of mediation and property Our programs are designed for professionals seeking to work in dispute resolution, or child-focused services around family breakdowns.
Programs are open to professionals from various backgrounds including social work, law, counselling, education, and health. Anyone looking to gain accredited skills in family dispute resolution or related areas can enro subject to entry requirements.
Our accredited training is offered through flexible online learning, interactive workshops, and practical simulations. This allows participants to gain both theoretical knowledge and hands-on experience.
We have a mix of accredited and non accredited programs. Each specific program page outlines if its an accredited or non accredited program.