Supervised contact provides a safe, child-focused environment where children can spend time with a parent or family member under the guidance of a trained professional. The aim is to maintain meaningful relationships while ensuring the safety, wellbeing, and comfort of the child.

This service is particularly helpful when there are concerns about conflict, safety, or communication between parents. A supervisor is present to support positive interactions, manage risks, and ensure the time spent together is safe, structured, and enjoyable for the child.

Unlike mediation, which focuses on creating or adjusting parenting arrangements, supervised contact is about putting those arrangements into practice safely.